Utility Billing Inquiries
Lakeshore Recycling Systems
24-Hour Meter Read Line
Pay in person at Des Plaines City Hall, 1420 Miner Street. Monday through Friday from 8:30 a.m. to 5 p.m. by cash, check or credit card (picture ID required). Visa, Mastercard Discover and American Express accepted. There is also a 24/7 drop box at City Hall.
Customers can call the Finance Department directly at 847-391-5330 during the normal business hours, Monday through Friday, 8:30 a.m. to 5 p.m. to make a payment via credit card.
For homes with inside water meters: Residents are strongly encouraged to call in their inside water meter readings on a yearly basis to avoid unusually high bills due to slow or stopped remotes.
Track Your Water Usage and Sign-Up for Alerts
Visit the customer portal to sign up and customize your dashboard to monitor your water usage and get real-time alerts. This can quickly identify a leak or problem to minimize water usage costs.
- Customizable user alerts can be sent via the portal, text and/or email.
- Monitor multiple meters from the portal: vacation homes, rental properties and irrigation meters.
- Rainfall and temperature data allows customers to see how their usage might be affected by weather conditions.
Questions? Please contact our Support Team at 847-391-5322.