The City's Health and Human Services (HHS) Division is in place to help promote the health and well-being of Des Plaines residents through information/referral on programs and services available to community members.

Located at City Hall, 1420 Miner Street, the Community Social Worker is available Monday, Tuesday, Wednesday and Friday, from 8:30 a.m. to 4 p.m. Please contact HHS with any concerns or questions you have regarding health and social issues for yourself or loved ones in the city. If the Division does not provide a particular service, we will connect you with someone who does.

Services for Seniors

Information Service

A vast array of programs and services are available to assist seniors. In order to bridge the gap between available services and persons with questions about those services, the City of Des Plaines offers the senior information service. The service is designed to provide information and referral on a broad range of concerns.


Reduced taxicab rates are available to corporate city residents, 65 years and older or handicapped who commute within the corporate city limits. ID cards are available in the Human Services Division - Room 502 of City Hall with proof of age and residency for those 65 and older and either a SSDI awards letter or a form completed by a MD stating your disability and proof of residency.

Installation of Reserved Residential Handicap Parking Space

Residents with handicaps who do not have parking on their property may be eligible for a reserved residential handicap parking space. Fill out and submit this application. Residents are responsible for renewing these permits annually. 

Handicap Placard Program

Handicap Placards allow vehicles to park in designated Handicap Parking spaces, making it easier for people with physical difficulties that prevent ease of movement. The Frisbie Senior Center is prepared to help answer questions and concerns about the placards and even supply prospective applicants with the correct forms.

Here are some additional FAQs regarding this service:

  • Temporary handicap placards are valid for 90 days and are available at the Frisbie Senior Center at 52 E. Northwest Highway, in Des Plaines.

  • Your doctor can complete the handicap placard application, which is available online or at the Frisbie Senior Center or at

  • If your doctor approves a placard for four to six months then you can bring the application to the Des Plaines Secretary of State Office: 1470 Lee Street, Des Plaines 60018; 312-793-1010

  • If your doctor approves a permanent placard or handicap plates you can send the application to:

Illinois Secretary of State
Persons with Disabilities License Plates/Placard Unit
501 S. Second Street Room 541
Springfield, IL 62756

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